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Privacy Policy
PROTECTION OF YOUR DATA IS IMPORTANT TO US.
For Terra Lab Pharma, not only the care and protection of your health is important. We also attach great importance to the protection of your personal data. That’s why we respect your privacy and want you to be able to trust us as much when it comes to data protection as when it comes to health care.
We always inform you transparently about what we need your data for and if and for how long we store it. This allows you to decide for yourself for which purposes we may use your data. To ensure the best possible security, the information is always transmitted to us in encrypted form. If you no longer wish us to use your data, please let us know informally, for example by email.
This privacy policy is for hemocyl.eu webiste only.
Content of this Privacy Policy
1. General Information
1.1. Processing of Personal Data
1.2. Controller
1.3. Rights of the Data Subject
1.4. Disclosure to Authority
2. Collection and Processing of Personal Data when visiting our Website
2.1 Cookies
2.2 YouTube-Videos
3. Further services offered (on- and offline)
3.1 Contacting
3.2 Postal Mailings
4. Objection or Withdrawal of your consent to the Processing of Personal Data
GENERAL INFORMATION
The purpose of this privacy policy is to provide you with information concerning the processing of personal data when using our website and related services.
1.1. Processing of Personal Data
Personal data within the meaning of Art. 4 of the EU General Data Protection Regulation (GDPR) are all information relating to an identified or identifiable natural person, e.g. name, address, email address, etc.
1.2. Controller
Responsible for the processing of personal data within the meaning of Art. 4 (7) GDPR is: Terra Lab Pharma, Laniste 22, 10000 Zagreb, Croatia, Tel: +385 (01) 485 4112.
Contact details of the data protection officer: office@terra-lab.com or via the postal address of the controller for the attention of the “data protection officer”.
1.3. Rights of the Data Subject
As data subject affected by the data processing activity, you have the following rights with regard to your personal data according to Art. 15 et seqq. GDPR:
Right of access;
Right to rectification and to erasure;
Right to restriction of processing;
Right to data portability; and
Right to object.
Furthermore, you have the right to lodge a complaint with a supervisory authority concerning the processing of your personal data.
1.4. Disclosure to Authority
In the event of a legal obligation, we reserve the right to disclose information about you if we are required to surrender it to competent authorities or law enforcement bodies.
COLLECTION & PROCESSING OF PERSONAL DATA WHEN VISITING OUR WEBSITE
When visiting and using our website we only collect the personal data (such as log data) that your browser transmits to our server, which are technically necessary for us to display our website to you and to guarantee stability and security.
We transfer the collected data to the external service providers, contractors (e.g. hosting, content management system) in accordance with the purposes required (for displaying the website and setting up its content).
Legal basis: Art. 6 (1) b GDPR.
2.1 Cookies
In addition to the aforementioned data, cookies or other technologies like pixels (hereinafter referred to as “Cookies”) are used on your computer when visiting and using our website. Cookies are small text files that are stored by your browser on your device to save certain information or image files, such as pixels. The next time you visit our website on the same device, the information saved in the cookies will subsequently be transmitted either to our website (“First Party Cookie”) or to another website to which the cookie belongs (“Third Party Cookie”).
Through the information saved and returned, the respective website recognizes that you have already accessed and visited it with the browser you use on that device. We use this information to be able to design and display the website in an optimum way in line with your preferences. In that respect, only the cookie itself is identified on your device. Beyond this extent, your personal data will only be saved upon your express consent or if it is strictly necessary to be able to use the service offered to and accessed by you accordingly.
This website uses the following types of cookies, the scope and functionality of which are explained below:
Strictly necessary cookies (Type A)
2.1.1 Strictly necessary cookies (Type A)
Strictly necessary cookies guarantee functions without which you cannot use our web pages as intended. These cookies are used exclusively by us and are therefore first party cookies. This means that all information stored in the cookies will be returned to our website.
Strictly necessary cookies serve, for example, to ensure that you as a registered user always remain logged in when accessing various subpages of our website and thus do not have to re-enter your login data every time you access a new page.
The use of strictly necessary cookies on our website is possible without your consent. For this reason, strictly necessary cookies cannot be activated or deactivated individually. However, you can deactivate cookies in your browser at any time (see below).
Legal basis: Art. 6 (1) b GDPR.
2.1.2 Administration and deletion of all cookies
You can set your web browser in such a way that cookies are generally prevented from being saved to your device and/or that you are asked each time whether you are in agreement with cookies being enabled. You can also at any time delete cookies that have been enabled again. You can find out how all this works in detail from your browser’s help function.
Please note that generally deactivating cookies may lead to functional restrictions of our website.
2.2. YouTube-Videos
We have integrated (or might in the future) YouTube videos into our website, which are stored on http://www.YouTube.com and can be played directly from our website. These are all integrated in the “extended data protection mode ”, i.e. no data about you as a user will be transmitted to YouTube, if you do not click on the videos to start playing them. Only when you play the videos the data referred to in the next paragraph will be transferred to YouTube. We have no influence on this data transfer.
By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. If you are logged in to Google, your information will be directly associated with your account. If you do not wish to be associated with your profile on YouTube, you must log out before activating the button. YouTube stores your data as user profiles and uses them for purposes of advertising, market research and/or demand-oriented design of its website. Such evaluation takes place in particular (even for unlogged-in users) to provide demand-oriented advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.
FURTHER SERVICES OFFERED (ON- AND OFFLINE)
In addition to the purely informational use of our website, we offer various other services, for which we store and process your personal data.
If we use external contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below.
External service providers have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.
If our service providers are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the service below.
3.1 Contacting
When contacting or communicating with us, e.g. by email or via contact form on our website, the data you provide (your email address, if applicable your name and your telephone number, or personal data submitted during the conversation) will be stored and processed by us in order to answer your questions, requests or for the purpose of business-related correspondence. We delete the data arising in this context once storage is no longer necessary, unless statutory retention obligations exist, or periods of limitation must be observed.
We transfer the collected data to the relevant internal departments or to external service providers, contract processors (e.g. hosting, call center service providers) in accordance with the purposes required (e.g. for establishing contacts, business related correspondence and customer care).
Legal basis: Art. 6 (1) b GDPR.
3.2 Postal Mailings
As a selected customer and consumer, you may also receive individual product information, offers and product samples from us by post (letter).
This is a special form of direct marketing, which is also our legitimate interest and intensifies customer and consumer loyalty by providing the customer/consumer with exclusive information.
We transfer the collected data to the relevant internal departments for processing and to external service providers, contractors (e.g. customer/consumer management service providers, marketing agency, postal service provider) in accordance with the required purposes (postal mailings).
Your data will be deleted as soon as you have unsubscribed, unless this conflicts with legal storage obligations or statutes of limitations. You can unsubscribe or object to further postal mailings as stated within the letter or in the section objection below.
Legal basis: Art. 6 (1) f GDPR
OBJECTION OR WITHDRAWAL OF YOUR CONSENT TO THE PROCESSING OF PERSONAL DATA
If you have given your consent (Art. 6 (1) a GDPR) to the processing of your data, you can withdraw your consent at any time. Such a withdrawal influences the permissibility of processing your personal data after you have given it to us.
If we base the processing of your personal data on the weighing of interests (Art. 6 (1) f GDPR), you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.
Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your objection under the above-mentioned contact details for the controller.